General Terms and Conditions
1. Scope of application
The following GTCs apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their freelance professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their/its commercial or independent professional activity.
2. Contract partner, conclusion of contract, correction possibilities
The contract of sale is concluded with Joe, June and Mae – Ingrid Alteneder.
By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation and correct your entries at any time before sending yourbinding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after sending the order you will receive another confirmation by e-mail.
3. Contract language, saving of the contract text
The language available for the conclusion of the contract is English.
We will save the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.
4. Delivery conditions
We deliver free of charge.
We only deliver by dispatch. Unfortunately it is not possible to collect the goods yourself.
We do not deliver to parcel collection stations.
The following payment methods are available to you on our shop:
When placing your order, you will be asked to enter your credit card details. Once you have been identified as the legitimate cardholder, the payment transaction will be carried out automatically and your card debited.
During the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must beregistered there or first register, log in with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process.
6. Retention of title
The goods remain our property until full payment has been made.
7. Warranty and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Claims for defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above limitations and shortening of periods shall not apply to claims based on damages caused by us, our legal representatives or vicarious agents
- in the event of injury to life, body or health
- in the event of wilful or grossly negligent breach of duty as well as fraudulent intent
- in the event of breach of material contractual obligations, the fulfilment of which is essential for the proper execution
of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- within the framework of a guarantee promise, if agreed, or
- if the scope of application of the Product Liability Act has been opened up.
Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty
- in case of guarantee promises, if agreed, or
- if the scope of application of the Product Liability Act is opened up.
In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legalrepresentatives or vicarious agents, liability shall be limited to the amount of the foreseeable damage at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9. Dispute resolution
The European Commission provides an Online Dispute Resolution (ODR) platform, which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
GENERAL TERMS AND CONDITIONS [https://shop.trustedshops.com/de/rechtstexte/] created with the Trusted Shops [https://shop.trustedshops.com/de/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].